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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

*IMPORTANT*

  • By simply choosing the "PAYMENT" option, your citation will become a conviction on your driving record. The Court will not re-open closed cases if your payment was made in error. If you want other options then please contact the Court Clerk before proceeding. In order to set a court date this is also done by contacting the Court Clerk. Please note that court dates, payment plans, and dismissals (such as the driver's safety course, deferred disposition, and compliance dismissal) are NOT set through the online payment system. 
  • Online payments will be charged a 3.95% processing fee + a $2.50 online payment fee.